Today, we continue our international development by supporting us on our know-how and the control of the standards and the requirements emitted by our customers. Certification ISO 9001 v 2008 delivered by organization SGS in 2005 proves the recognition and the capacity to be able to make live a System of Management by Quality within our company.
This certification supports our development in the world of measurement. We must maintain it, pledge of our undeniable position consolidated in our field. Our goal is today to offer services whose level at the same time is guaranteed and improved uninterrupted, being based on a innovating method of design and realization of products.
ETEPís strategy is underpinned by a deep-seated belief that innovation must drive our business around the world, so that we are always able to offer our clients differentiating solutions. We are innovative in what we offer, in our organization, our technical solutions, our management and our site management, to name but a few. This enables us to continue consolidating our flexible and creative development model in all the countries in which we work.
At ETEP we gained ISO 9001 certification after establishing our quality management system (QMS) to improve customer satisfaction and enhance product quality. Since then, we have continually improved our operations by standardizing quality management processes for product development, component purchasing, manufacturing and services, and by monitoring performance.
The vision that we must have is above all to satisfy any type of customer specialist, in order to be with the listening of their requirements, to lavish councils and to answer their waitings. The quality of our work is our gratification. We cultivate in the company a collective operation, where each collaborator is implied and responsabilis, and who is based on a permanent communication of which we try with the daily newspaper to improve the traceability.
The QMS and ISO 9001 certification have greatly improved our operational performance and effectiveness.
We must convince our future customers which it made the good choice, that of a serious and reliable partner, able to provide a service in constant evolution.